GAPWORX

Business Consulting and ServicesMinnesota, United States0-1 Employees

"We help small and mid-sized businesses - generally $2MM to $300MM - improve workplace experiences, reduce performance gaps, and refine sales and service processes to create and keep thrilled customers." We believe that: * Company culture is the company's brand. * Employee behaviors impact customer experiences. * When customers aren't happy, they walk away — usually without notice. Business suffers. * We close performance gaps to cultivate customer creation and customer retention - to help company alignment and communication skills, to transform how all employees engage with and make customers happy. Our first goal is AWARENESS, to understand your business challenges and resources. Then we help you to move toward ACTION, to plan, scale and implement customized solutions to the high priority challenges to improve ACHIEVEMENT. We impact client businesses from the perspective of a traditional business analyst – with decades of sales, marketing, planning, and management experiences looking at core metrics and best practices - and the perspective of a people-oriented behaviorist with decades of corporate-level sales, training and management experiences focused on how best to improve a company’s culture and employee engagement to optimize value creation with customer experiences. We would welcome a conversation to learn more about your company and how we might be able to help.

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