Citizen Engagement The municipality prioritizes good contact with residents and a high quality living environment, signaling opportunities to expand digital citizen services, multi channel communications, and an integrated CRM for service requests.

HR Digital Modernization With an in house ATS and 201 to 500 employees, there is potential to expand HR automation such as onboarding, recruitment analytics, and integration with other municipal systems to streamline hiring and staff management.

Data and Analytics Piwik PRO Core usage indicates a data driven approach with privacy considerations; opportunities exist to enhance dashboards, data governance, and cross department analytics aligning with GDPR and transparency requirements.

Accessibility and Inclusion ReadSpeaker signals commitment to accessible content; there is room to offer accessibility audits, WCAG compliant content strategies, and inclusive digital communications for residents and employees.

Smart Green Infrastructure Autodesk usage points to design and infrastructure work; potential to offer BIM enabled project collaboration, digital asset management, and GIS integration for sustainable development, open data portals, and smart city initiatives.