Digital Transformation The municipality relies on SharePoint, web UI libraries, and accessibility tooling, signaling ongoing digital service improvements. With the merger creating Dijk en Waard, there is a clear opportunity to offer a comprehensive SharePoint portal refresh, intranet modernization, WCAG-compliant citizen-facing web experiences, and integrated accessibility features to boost resident satisfaction and staff productivity.
Payment Modernization Global Payments in the tech stack and a government context indicate readiness to streamline online payments for services, taxes, and fines. Propose an end-to-end payment modernization including secure gateway integration, PCI-DSS aligned processes, and API-driven payment workflows that reduce manual handling and improve collections.
Shared Services The fusion of Heerhugowaard and Langedijk into Dijk en Waard creates demand for unified IT infrastructure, data governance, and procurement. Propose a bundled offering for shared services, including centralized hosting or cloud migration, data integration, governance frameworks, and vendor consolidation to drive efficiency and consistency across the new municipality.
Security & Compliance Public sector security concerns and a broader industry focus on authentication and vulnerability issues highlight the need for stronger cybersecurity. Propose security assessments, identity and access management improvements, vulnerability scanning, incident response planning, and staff training to meet government cybersecurity requirements.
Staff Enablement There appears to be interest in professional development and branding within the public sector context. Propose offering public sector training bundles, e-learning modules for IT, data, and service delivery roles, plus communications and branding enablement to support citizen engagement and transparent governance.