General Systems & The LEAD Institute Email Format

Business Consulting and ServicesMichigan, United States2-10 Employees

General Systems & The LEAD Institute is a small professional services firm in the business consulting and services sector, based in Ann Arbor, Michigan. It pursues organizational improvement through high-engagement consulting and training designed to deliver durable change rather than quick, off-the-shelf solutions. The firm focuses on leadership, team, and organizational development, with capabilities in planned change, culture transformation, team building, self-managing work teams, customer service enhancement, and leadership development for executives and managers, along with creating motivation and performance systems for quality improvement.

It works with client organizations to plan and manage change, from short-term interventions like team-building or leadership transitions to longer-term developmental efforts such as transitions to self-managing work teams and total quality improvement. A September 2021 news item noted that the LEAD Institute signed Leadership Medina County as a new client.

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