Global Help Desk Services, Inc. Email Format

IT Services and IT ConsultingConnecticut, United States51-200 Employees

Global Help Desk Services, Inc. provides enterprise-level help desk services aimed at letting IT and business leaders focus on core initiatives. The company takes on recruiting, staffing, training, and management of help desk personnel, freeing client teams from those tasks. It emphasizes fast, reliable support with 24/7 availability and a rapid response, including calls answered by trained agents in under 45 seconds, and concentrates on inbound customer support rather than outbound calls.

Based in Rocky Hill, Connecticut, GHDSi operates in the IT services and IT consulting industry, offering service level agreements that are among the highest in the field. In April 2026, GDC IT Solutions announced it had acquired Global Help Desk Services, expanding 100% U.S.-based outsourced IT service desk capabilities.

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