Market expansion Globitel has a global footprint with local presence in Saudi Arabia and partners across Bahrain, Kenya, Oman, Philippines, Tanzania, Yemen and other hubs, indicating a broad potential for cross-sell of telecom and customer experience solutions across regions.

AI and CX Recent launch of Volai, a next-generation agentic AI virtual agent for voice and chat, positions Globitel to address enterprise contact center automation, driving opportunities in large CX deployments and AI-driven customer engagement.

Public sector readiness Development of a nationwide cell broadcast early warning system suggests capabilities for government and public safety contracts, opening doors for large-scale messaging, alerting, and critical communications solutions.

MWC and events Active participation in Mobile World Congress and CX/global tech events, plus awards for technology use, signals ongoing visibility to enterprise buyers and potential partners seeking innovative telecom and CX tech.

Financial health & growth Revenue range of 25 to 50 million with a diversified product portfolio including Roaming, Mobility, Workforce Optimization and Customer Engagement Optimization indicates scalable offerings suited for mid-market and enterprise customers seeking end-to-end telecom solutions.