Good Jobs Institute Employee Directory

Think TanksMassachusetts, United States11-50 Employees

The Good Jobs Institute is a non-profit research organization founded in 2016 and based in Cambridge, Massachusetts. It builds on researcher Zeynep Ton’s work in retail operations to study how companies can create higher-quality jobs while delivering strong customer satisfaction and financial performance, highlighting examples such as Trader Joe’s, Mercadona, Costco, and QuickTrip. The Institute’s work centers on helping businesses thrive by improving job quality, with partnerships and initiatives that connect retailers and other employers to practices that support good jobs for workers. Its activities include collaborative efforts with other organizations to advance employability and worker well-being, reflecting its position within the think tank space focused on labor, operations, and economic outcomes. A recent development includes partnerships formed to advance training and employment initiatives, indicating ongoing collaboration with external partners to broaden the impact of its research and recommendations.

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