GoResponse Employee Directory

TelecommunicationsEngland, United Kingdom51-200 Employees

GoResponse is a UK-based telecommunications provider that delivers around-the-clock telephone answering and outsourced call centre services. It focuses on supporting the online customer journey by coordinating interactions across multiple channels to bolster customer experience and sales outcomes. The offering spans processing sales order lines, handling media-related calls, providing emergency escalation, and delivering e-commerce sales support by telephone, complemented by live chat, social media interactions, and self-service online options.

The firm targets businesses seeking to streamline customer interactions and reduce the burdens of support by outsourcing contact handling. Based in Kent, England, it runs a 24/7 call centre and positions itself as a mid-sized UK provider serving customers across voice and digital channels.

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