Gorilla.net Employee Directory
Software DevelopmentCalifornia, United States2-10 Employees
Gorilla.net is a software development company based in Palo Alto, California. Its core offering is a platform that aggregates customer feedback from multiple channels—online, offline, surveys, and website—and converts it into actionable insights aimed at reducing churn and retaining customers. The tool supports measurement of business performance against key quality parameters and enables analysis of customer loyalty, pinpointing locations with high non-loyal customer engagement, and benchmarking against competitors at both corporate and location levels. In addition to feedback listening, the platform provides engagement capabilities, including the planning and scheduling of social posts, with features that surface alerts and actions tied to customer feedback and competitive insights.
1-888-653-2347 
support@leadiq.com 
