Insights

Strong Customer Loyalty Great Rail Journeys boasts high customer satisfaction with repeat bookings and a 90% recommendation rate, indicating excellent customer retention and loyalty. This presents opportunities for targeted upselling of premium or bespoke tours to existing clients.

Expanding Product Portfolio The company is actively diversifying its offerings with new escorted walking tours and collaborations with cruise operators such as Azamara, opening avenues to cross-sell travel packages that combine rail journeys with cruises or specialized tours.

Strategic Market Expansion Significant growth in the US market and recent office expansions demonstrate a focus on international growth, suggesting potential for partnerships, localized marketing, and tailored promotions in North American regions.

Digital and Media Presence Investment in technological tools and recent media collaborations, including a travel series, enhance visibility and brand engagement, creating sales opportunities through digital marketing campaigns and branded content partnerships.

Acquisition and Investment Recent acquisition by Vitruvian Partners and consistent industry recognition signal financial stability and growth potential, making Great Rail Journeys an attractive partner for joint ventures, co-branded campaigns, or strategic collaborations to widen market reach.

Similar companies to Great Rail Journeys

Great Rail Journeys Tech Stack

Great Rail Journeys uses 8 technology products and services including Azure Monitor, Facebook Pixel, Disqus, and more. Explore Great Rail Journeys's tech stack below.

  • Azure Monitor
    Analytics
  • Facebook Pixel
    Analytics
  • Disqus
    Comment Systems
  • Snap.svg
    Javascript Libraries
  • PWA
    Miscellaneous
  • PowerShell
    Security
  • DHL
    Transportation And Fleet Management
  • X-Content-Type-Options
    Web & Portal Technology

Media & News

Great Rail Journeys's Email Address Formats

Great Rail Journeys uses at least 1 format(s):
Great Rail Journeys Email FormatsExamplePercentage
FirstLast@greatrail.comJohnDoe@greatrail.com
86%
Last_First@greatrail.comDoe_John@greatrail.com
6%
FirLast@greatrail.comJohDoe@greatrail.com
6%
First.Last@greatrail.comJohn.Doe@greatrail.com
2%

Frequently Asked Questions

Where is Great Rail Journeys's headquarters located?

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Great Rail Journeys's main headquarters is located at York, England yo1 6jt United Kingdom. The company has employees across 4 continents, including EuropeNorth AmericaAsia.

What is Great Rail Journeys's phone number?

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You can contact Great Rail Journeys's main corporate office by phone at . For more prospecting data, LeadIQ has access to up-to-date and accurate contact information within our platform. Find, capture, and sync contact data to your CRM and sales tools in one click.

What is Great Rail Journeys's official website and social media links?

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Great Rail Journeys's official website is greatrail.com and has social profiles on LinkedInCrunchbase.

What is Great Rail Journeys's SIC code NAICS code?

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Great Rail Journeys's SIC code is 4724 - Travel Agencies NAICS code is 5615 - Travel Arrangement and Reservation Services.

How many employees does Great Rail Journeys have currently?

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As of June 2026, Great Rail Journeys has approximately 230 employees across 4 continents, including EuropeNorth AmericaAsia. Key team members include Chief Executive Officer: D. R.Chief Operating Officer: S. L.Chief Commercial Officer (cco): R. P.. Explore Great Rail Journeys's employee directory with LeadIQ.

What industry does Great Rail Journeys belong to?

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Great Rail Journeys operates in the Travel Arrangements industry.

What technology does Great Rail Journeys use?

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Great Rail Journeys's tech stack includes Azure MonitorFacebook PixelDisqusSnap.svgPWAPowerShellDHLX-Content-Type-Options.

What is Great Rail Journeys's email format?

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Great Rail Journeys's email format typically follows the pattern of FirstLast@greatrail.com. Find more Great Rail Journeys email formats with LeadIQ.

When was Great Rail Journeys founded?

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Great Rail Journeys was founded in 1973.

Great Rail Journeys

Travel ArrangementsEngland, United Kingdom201-500 Employees

Great Rail Journeys is the UK’s leading provider of holidays by rail, offering over 300 escorted tours, river cruises and independent holidays to destinations all around the globe. With more than five decades of experience, we are experts in showcasing the beauty and diversity of the destinations we travel to, taking people to places only rail can reach.

The Great Rail Journeys family of brands includes Great Rail Journeys in the UK and Vacations by Rail trading in the US. We take over 55,000 customers on holiday each year and are fantastically proud of our high-quality tours that we know our customers love. We care passionately about customers, understand the small touches and attention to detail that make a holiday special, alongside having the knowledge and experience to navigate the world by rail. There is no-one who understands rail holidays like we do.

Great Rail Journeys employs more than 100 people, based in the city of York at Hudson Quarter, directly opposite York railway station – the very heart of the UK rail industry. Our new HQ is a collaborative environment which inspires and enables the team for the benefit of our customers and is home to the very latest in creative and innovative talent.

Thousands of customers book more than one tour with us, and 90% recommend us to their friends and family. We are held in a higher regard by our customers than many travel companies, even those that are considerably larger. This is reflected in our customer-voted award wins in recent years, which include 'Best Rail Holidays Company' in the British Travel Awards for nine years running from 2015-2024 and the Times Travel Award for 'Best Escorted Tour Operator, won for the fifth time in 2024.

We are grateful for our success and remain committed to continue providing wonderful, first-class holidays by rail that represent fantastic value for money.

Section iconCompany Overview

Headquarters
York, England yo1 6jt United Kingdom
Phone number
SIC Code
4724 - Travel Agencies
NAICS Code
5615 - Travel Arrangement and Reservation Services
Founded
1973
Employees
201-500

Section iconFunding & Financials

  • $100M$250M

    Great Rail Journeys's revenue is estimated to be in the range of $100M$250M

Section iconFunding & Financials

  • $100M$250M

    Great Rail Journeys's revenue is estimated to be in the range of $100M$250M

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