Hark Email Format

Technology, Information and InternetNew York, United States11-50 Employees

Based in New York City, New York, Hark operates in the technology, information and internet sector. The company builds a platform to capture customer feedback through contemporary channels such as short videos and voice notes, instead of traditional checkbox surveys, and then collects, unifies, and analyzes it to provide more context than standard surveys. Its AI automates the busywork of data processing, delivering narrative insights in seconds and reducing manual tagging and spreadsheet work. The resulting insights tie customer feedback to business outcomes, clarifying where revenue is growing or leaking. The goal is to support a Voice of the Customer program that is integrated with business decisions, rather than merely reporting on metrics.

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