Recurring MSP Growth Hayes is a small, full service IT provider serving multiple markets in the southeast. There is a clear opportunity to formalize and expand recurring managed services, including monitoring, backups, software updates, help desk, and cybersecurity, to stabilize revenue and improve client stickiness among local SMBs, residential, and government clients.

Cloud Security Upsell The existing stack includes Google Cloud and Microsoft 365, which can be expanded with security hardening, identity and access management, data backup and disaster recovery, and endpoint protection. Target current clients and nearby businesses to grow average deal size through bundled cloud and security services.

Govt Market Expansion Position Hayes to pursue small government contracts by offering secure hosting, compliance friendly configurations, and responsive managed services tailored to local agencies and schools in Georgia and neighboring states. Build a lightweight RFP response capability and emphasize reliability, security, and local support.

Web Presence Services With Wix powering their site and a modern tech stack in play, there is opportunity to offer clients secure, high performing web presence services, including security audits, performance optimization, and hosting transitions to more scalable platforms when needed.

SMB Cross-Sell Leverage Hayes' residential, commercial, and government client base to cross sell hardware maintenance, asset management, and end user support bundles, along with on site and remote support. Build bundled offerings to increase wallet share across existing customers and attract new small business buyers.