Helpware Employee Directory
Outsourcing and Offshoring ConsultingKentucky, United States1001-5000 Employees
Helpware is a provider of outsourcing and offshoring consulting services headquartered in Lexington, Kentucky, United States, with a website at helpware.com. The company employs between 1,001 and 5,000 people. It focuses on customer experience, technology, and growth marketing, combining AI-enabled business process management with dedicated teams. Its history includes international expansion to Kampala, Uganda in 2023, a 2022 acquisition by Eir Partners, and the 2024 acquisition of Unicsoft LP. Leadership changes include Nanette Harrell being appointed President in March 2026 and Dana Sides as Chief Strategy and Process Officer in August 2024.