Hit Rate Solutions Employee Directory

Outsourcing and Offshoring ConsultingIllinois, United States11-50 Employees

Hit Rate Solutions is an outsourcing and offshoring consultancy that operates American-owned, managed BPO call centers in the Philippines to serve clients worldwide. It focuses on traditional call center activities such as inbound and outbound telemarketing, customer support outsourcing, data entry, virtual assistant services, and web design, while also offering non-traditional services like security monitoring and SEO. The firm targets small and medium-sized businesses, delivering high-quality BPO services at a price that fits their budgets. Its operations are supported by a robust technical infrastructure and a management-driven training approach intended to maximize representatives' effectiveness across customer relationship management and knowledge management platforms.

Headquartered in Chicago, Illinois, Hit Rate Solutions operates in the outsourcing and offshoring sector, combining American ownership with offshore delivery. In September 2022, it announced the launch of virtual assistant services for U.S. insurance agencies.

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