HOLODECK™ LED - Powered by QST Employee Directory
Audio and Video Equipment ManufacturingCalifornia, United States11-50 Employees
Mission Statement:
Building Relationships One LED Wall at a Time!
Customer Service Philosophy:
In a maturing industry where the product is increasingly becoming a commodity, we will not forget while it's the sales that get the customer, it's the service that keeps the customer.
* Always overdeliver on an under-promise.
* Allow us to bug you to pro-actively deal with an issue rather than chasing the problem
* We will accommodate to help you at the times when YOU are available
* Our spare parts inventory levels will be updated in real-time and be transparent to YOU
* We will help YOU to the best of our abilities even if when it's not our obligation
* We will not nickel and dime YOU
* YOU will get communication within 24 hours of a request even if it's just an update stating when you'll get the final answer
* We hope to call our customer FRIENDS years down the road
REMEMBER: The only business worth doing is long-term business...
1-888-653-2347 
support@leadiq.com 
