Event Space Lead With a large function space and a full-service operation, Hotel Grand Pacific is well positioned to win meetings, conferences, and weddings in Victoria. Develop strategic partnerships for AV, catering, and event planning to capture local and regional event business and maximize occupancy of the 304 guest rooms during event blocks. Leverage the hotel’s affiliation with Preferred Hotels & Resorts to attract international groups and incentive travel.

Corporate Travel Growth Target corporate and group travel segments by offering negotiated rates, flexible meeting packages, and loyalty enhancements integrated with Preferred Hotels & Resorts. Promote weekday occupancy and extended stay offers to corporate clients and local businesses, leveraging the hotel's mid-market revenue profile. Build a direct sales plan targeting local enterprises, professional associations, and conference organizers.

Tech Modernization There is an opportunity to modernize guest experience and operations through integrated technology, linking POS, HR, CRM, and marketing systems. Propose a streamlined tech stack upgrade including PMS integration, mobile check-in, contactless payments, and data analytics to drive upsell and guest personalization. Highlight the hotel's growing IT footprint in Adobe, SQL, Microsoft 365 and Node.js environments to position as a tech friendly hospitality partner.

Community & CSR Capitalize on existing charitable partnerships to co sponsor community events and fundraising campaigns, enhancing brand presence and local goodwill. Offer CSR programs that align with the Children's Health Foundation and Island Kids First through sponsored events, donation platforms, and volunteer experiences. Use these initiatives to create unique selling propositions for corporate clients seeking responsible hospitality partners.

Indigenous & Sustainability Leverage the hotel’s location on Esquimalt and Songhees First Nations traditional territories to develop Indigenous tourism experiences and sustainable practices. Partner with local Indigenous suppliers and tour operators to differentiate offerings, while pursuing sustainability certifications and ESG reporting that appeal to eco-conscious travelers and corporate buyers.