Analytics Modernization Howard Brown employs Power BI, Amazon Athena, IBM SPSS, and Dentrix, indicating readiness for cross-system data analytics. Propose a data integration and visualization project to unify sources, create dashboards for patient outcomes, LGBTQ+ health programs, and fundraising impact, and enable data-driven strategy across clinical and outreach teams.

Telehealth Expansion With Zoom already in use, there is a clear channel for telehealth growth. Suggest a HIPAA compliant telemedicine platform that integrates with the current EHR and practice management tools, supports virtual visits for TGNB care and HIV services, and includes scheduling, e-prescribing, and patient portal integration.

Donor Engagement Facebook activity and event-driven outreach point to strong donor engagement potential. Recommend implementing a modern CRM with donor journey automation, online giving, event fundraising, and analytics to optimize donor acquisition, retention, and program funding.

Workforce Compliance Past layoffs and NLRB actions highlight workforce risk. Propose HRIS, payroll, time and attendance, compliance training, and employee engagement tools to improve workforce stability, reduce legal risk, and support mission-driven hiring and retention.

LGBTQ+ Health Partnerships As the Midwest's largest LGBTQ+ health center, there are opportunities to scale TGNB care and HIV/AIDS programs through grants and partnerships. Suggest grant management, outcomes measurement, research analytics, and vendor partnerships for clinical tools and patient engagement solutions to support program growth.