Partnership Expansion ICICI HFC recently partnered with easyhomefinance.in and launched a Mortgage as a Service (MaaS) offering, indicating a focus on strategic collaborations to drive growth and expand market reach.

Tech-Driven Customer Service The implementation of an Interactive Voice Response (IVR) system that handles half of customer requests without human intervention showcases a commitment to technology-driven customer service excellence, presenting opportunities for integrating similar solutions in other financial services.

Rapid Workforce Expansion With plans to hire over 600 employees by December 2021, ICICI HFC is experiencing significant workforce growth, suggesting potential opportunities for partnerships, training programs, and solutions catering to a larger employee base.

Innovative Loan Offerings The introduction of on-the-spot home loans for workers without income tax returns and specialized loan schemes like 'Your Home Dreamz' and 'Apna Ghar Dreamz' indicates a focus on innovation and inclusivity, creating avenues for targeted marketing and customized financial solutions.

Seasonal Sales Initiatives ICICI HFC's launch of initiatives like the 'Maha Loan Festival' during the festive season presents opportunities for targeted marketing campaigns, promotional partnerships, and personalized offers to capitalize on seasonal trends and boost loan disbursements.