IEX Employee Directory

Software DevelopmentTexas, United States51-200 Employees

IEX is a software development company based in Richardson, Texas, founded in 1988 to serve contact centers with workforce management solutions. Its approach combines people, processes, and technology to help organizations plan, schedule, and manage data across operations, aiming to optimize center performance. The company offers a full range of implementation and service, including installation, training, consulting, and ongoing support, grounded in real-world contact center experience to address customer challenges. 

IEX's customers are businesses operating contact centers seeking improved efficiency and long-term results from their workforce management investments. The company positions itself as a total-solution provider, coordinating deployment and service to deliver practical outcomes and sustained improvements through integrated data and streamlined tasks. It emphasizes establishing partnerships with clients to support long-term success and operational resilience.

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