Licensing and Coverage Imperial is state licensed, insured, bonded and covered by Workman’s Compensation, enabling them to handle full remodels including plumbing and electrical. This presents a strong selling point for customers seeking a single, credentialed contractor for comprehensive kitchen and bath projects.

Competitive, Professional Service As a BKBG member, Imperial leverages bulk buying savings to stay competitive with discount retailers while delivering professional design and installation services. This positions them to attract price-sensitive customers who still demand quality work and reliability.

Design-to-Install Cad Professional designers use CAD since 1988 to create kitchen and bath plans for contractors, DIYers, and Imperial’s installation team. Emphasize the seamless, accurate design-to-build process to convert inquiries into confirmed projects.

Project Readiness Work typically starts six to eight weeks after selections and agreement, with a policy requiring all products arrive at Imperial’s warehouse before starting. This reduces delays and can be used to set client expectations and timelines upfront.

Referral Engine Over 70% of business comes from referrals and repeat customers. This highlights a strong brand reputation and potential for targeted referral programs, partner with builders and realtors to capitalize on existing trust and drive new projects.