Inflight Sales Group Inc.

RetailKowloon, Hong Kong51-200 Employees

Inflight Sales Group Inc. is a Kowloon Bay-based provider of inflight retail solutions with roots dating to 1982. Its offerings span multi-channel duty-free and buy-on-board programs, targeted home-delivery and pre-order services, marketing campaigns, crew engagement and training, and warehousing and inventory management. Led by founder and CEO Jean-Marcel Rouff, the company operates a global network with offices and warehouses across four continents and serves airlines worldwide.

ISG began as an exclusive distributor of duty-free products to airlines in the Americas and Asia, and Pan American World Airlines was its first customer when it expanded into onboard concessions in 1986. Today the firm is recognized as a leading airline duty-free concessionaire, supported by a broad supplier network and a track record of helping partners grow ancillary revenues, with industry awards noting its work. In 2019, ISG partnered with Aigle Azur to launch online pre-order duty-free service, illustrating its move into digitally enabled offerings.

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