Inova Solutions Email Format
IT Services and IT ConsultingVirginia, United States11-50 Employees
Inova Solutions is a small- to mid-sized IT services and consulting firm based in Charlottesville, Virginia. It provides contact center performance management solutions that use real-time metrics and consolidated reporting to improve service levels. The offerings enhance existing reporting ecosystems by delivering customized views, calculations, and alerting when metrics are out of compliance. The company serves a range of contact centers across industries, helping them identify in-the-moment issues and emerging daily trends to prevent service shortfalls. In 2022, Inova Solutions was named a finalist in Jamaica for a centralized cloud solution platform for the education sector.