Insight Communications, Corp. Email Format

Outsourcing and Offshoring ConsultingPuerto Rico, Puerto Rico51-200 Employees

Insight Communications, Corp. operates in the outsourcing and offshoring sector with a focus on customer-centric BPO services. Headquartered in San Juan, Puerto Rico, the company operates offshore facilities in the Dominican Republic and Colombia and has more than twenty years of experience, supported by a bilingual workforce of over 1,000 agents.

Its client base spans industries including banking, telecommunications, healthcare, retail and e-commerce, insurance, and the public sector and utilities. The firm provides customer care with omnichannel capabilities, sales support across channels, and back-office processing, underpinned by technology-enabled operations. In May 2023, the company was certified as a Minority Business Enterprise, enabling BPO contact center services from Puerto Rico, the Dominican Republic, and Colombia.

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