InTelegy Email Format
Consumer ServicesUnited States2-10 Employees
InTelegy provides consulting services to public service and nonprofit organizations to modernize and streamline how they deliver client services. The work aims to improve client experiences and boost staff efficiency through data-driven management and improved operations. Since 2003, the company has supported twenty-two California county health and human services, child support, and child welfare agencies, and has recently expanded to public health organizations nationwide. Founded in 1996, InTelegy specializes in business process redesign and call center operations, applying structured methodologies to redesign service delivery and sustain improvements through operations management support and training. Based in the United States, the firm maintains a small team. In January 2023, the Community Foundation of West Georgia partnered with InTelegy to assess nonprofit providers and explore new ways to serve those in need.