Interaction Metrics Employee Directory

Market ResearchOregon, United States0-1 Employees

Interaction Metrics is a market research and customer experience agency based in Portland, Oregon. The firm focuses on enhancing the value of customer feedback, service evaluations, and experience coaching by delivering Findings Reports that combine metrics, insight, and actionable guidance. Its core offering centers on the Quality of Customer Interaction™ (QCI™) score, a composite metric designed to be more actionable than single-input measures by weighting multiple aspects of the customer experience according to what matters for each customer and situation. The company serves clients seeking to improve customer service through a scientific approach to CX metrics, with noted customers including GE CareCredit, Konica Minolta, and Yaskawa America. Interaction Metrics emphasizes a structured, data-driven method to help clients become leaders in customer experience, and provides complementary resources such as a MetricsLAB and a blog. The organization operates in the market research industry and is located in Portland’s southwest area.

Find Interaction Metrics employees' phone numbers or email addresses

Interaction Metrics Global Highlights

Location
Employees

North America
1

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  • United States Of America
    1

Interaction Metrics's Leadership

  • Stylized image of a person
    K. L.
    Director New Business
    Phone icon
  • Stylized image of a person
    M. N.
    Customer Experience Analyst
    Phone icon

Interaction Metrics Employee Metrics

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2026
2025
  • Consultant
  • Accounting
  • Administrative
  • Analytics
  • Arts & Design
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Contact profiles from Interaction Metrics

Name
Title
Contact Info
Location
Last Update
  • Stylized image of a person
    K. L.
    Director New Business
    Phone icon
    United StatesOregon
    Sep 14, 2024
  • Stylized image of a person
    M. N.
    Customer Experience Analyst
    Phone icon
    Oct 22, 2024

Frequently Asked Questions

What is Interaction Metrics known for?

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Interaction Metrics operates in the Market Research industry. The company's main headquarters is located in 115 Southwest Ash Suite 520 Portland, Oregon 97204 United States; you can contact the main corporate office by phone at . Explore Interaction Metrics's company overview page for more information.

What is Interaction Metrics's most common email format?

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Interaction Metrics employees' email format typically follows the pattern of . Trying to find reliable and up-to-date employee contact data? Find more Interaction Metrics email formats with LeadIQ.

How many employees does Interaction Metrics have currently?

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Interaction Metrics has approximately 1 employees as of February 2026. These team members are located across 1 continents, including North America.

Who are Interaction Metrics's key employees and leadership?

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As of February 2026, Interaction Metrics's key employees include:

  • Director New Business: K. L.
  • Customer Experience Analyst: M. N.

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