Global Expansion iQor India operates across 18 countries, providing a wide geographic reach that enables cross-border service offerings and potential upselling of regional support solutions tailored to diverse markets.

Technological Innovation The company's deployment of advanced platforms such as the InfinityAiQ platform and strategic partnerships with OpenAI indicate a strong emphasis on integrating cutting-edge AI and analytics, presenting opportunities to sell into their technology upgrade pathways.

Strategic Acquisitions Recent acquisitions of OfficePartners360 and JumpCrew demonstrate iQor’s focus on expanding its customer experience capabilities, creating potential for tailored BPO and CX service solutions aligned with their growth initiatives.

Growth & Optimization Despite workforce reductions following major client loss, iQor is actively investing in next-generation analytics and AI, signaling an openness to innovative, efficiency-boosting technologies and consulting services to enhance their operational performance.

Industry Positioning Competing with large firms like TCS and Infosys, iQor’s niche focus on customer experience, combined with its technology-driven approach, positions it as a key partner for clients seeking integrated CX solutions and digital transformation services.