ISC-CX Employee Directory
Market ResearchBasel-stadt, Switzerland201-500 Employees
ISC-CX is a market research company based in Basel, Switzerland, at 29 Aeschengraben, Basel-stadt 4051. It positions itself as a full-service digital customer experience agency offering a broad set of CX programs informed by benchmarks spanning more than 20 years. The company runs global, multilingual, omni-channel CX programs that collect large amounts of customer data, which it analyzes to uncover insights not typically visible to single-focus agencies. It states that it uses personnel, technology, and methods to transform raw CX data into actionable business insights. ISC-CX employs 201-500 people and maintains an international presence, with 2026 partnerships with Deichmann in Spain and Portugal, Claytonitalia, Pinalli, and Vilebrequin for CX and mystery shopping programs, and ongoing development of AI-based solutions. The company operates through its website isc-cx.com and engages in global CX initiatives from its Basel base.