iService Email Format

Motor Vehicle ManufacturingTexas, United States11-50 Employees

iService is a fixed operations platform tailored for the motor vehicle manufacturing sector, designed to boost gross profit and enhance transparency for customers. The solution emphasizes ease of use, strong employee adoption, and engagement with consumers, and has been developed over three years to reflect dealer-driven insights from customers who have tried alternatives. It reports high adoption and satisfaction among service advisors, technicians, and parts departments, with a workflow and engagement approach intended to reduce friction and drive additional service revenue.
Based in Beverly Hills, California, iService targets automotive dealers seeking a modern, integrated platform that supports service lane operations and customer interaction. The company positions itself within the broader dealership management ecosystem as a comprehensive tool for service, parts, and customer experience, incorporating improvements in user interface and educational engagement to yield improved service outcomes. Recent developments include updates to its user interface and the introduction of an enterprise cloud platform at major industry shows, reflecting ongoing product expansion and alignment with dealer needs.

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