iVeew

HospitalityColorado, United States11-50 Employees

iVeew has launched its mobile messaging and travel experience merchandising platform that enables hospitality, airline, tour operator and other marketers to better engage travelers and deliver the experiences that are the reason they travel.

Hotels, airlines, tour companies and other travel businesses routinely find a challenge speaking directly to customers before they begin a trip, and even during their journey. iVeew solves that engagement challenge through the traveler's most familiar and trusted device: a smartphone. 

iVeew's Guestext™ platform provides a text and email messaging solution that connects the guest to, for example, their hotel. Through personalized messaging, the guest and hotel open a conversation about what to do in the hotel or resort or around the leisure or business destination city or region.

The conversation continues on Guestext™  and iVeew's Merchandising Engine with a simple mobile connection to 225,000 curated and bookable activities and events, plus hotel and resort amenities. The host can offer the guest personalized suggestions or facilitate the traveler's individual requests. 

In addition, Guestext™ enables the hotel to connect with the guest for various services, such as spa, restaurant, housekeeping, front desk and other services.  

iVeew also provides travel suppliers with traveler engagement and data analysis applications, including:

- voice search through Alexa/natural language processing
- location-based guest offers for "in the moment" activities
- automated messaging throughout the trip
- guest recognition features, enabling individualized offers 
- guest surveys during the trip and post-journey, encouraging timely guest reviews and guest loyalty 

iVeew is changing the way guests engage with hotels and local attractions by utilizing mobile messaging linked to offers that can be booked on a smartphone.

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