IT Security Upgrade The company runs WordPress with SSL and Microsoft 365, suggesting an opportunity to offer security hardening, MFA deployment, vulnerability management, and managed backup services tailored for small utilities.
Online Commerce Potential Shopify usage indicates potential to optimize digital sales, customer self-service, and digital marketing—areas where a partner could provide analytics, SEO, and automation tools.
CRM and Ops A lean organization could benefit from CRM and customer-service process improvements to streamline billing inquiries, service requests, and cross-sell opportunities.
SMB IT Outsourcing Outsourced IT and security management could reduce internal workload, ensuring reliable uptime, data backups, and vendor consolidation for a utilities provider.
Local Growth Partnerships Based in Jacksonville with room to grow, there are opportunities for regional vendor partnerships, procurement programs, and scalable software solutions tailored to utilities.