Boutique ADR Target: a lean mediation/arbitration practice led by a veteran in complex commercial, health care, and employment disputes. Sales opportunities include onboarding support, scalable practice management tools, and targeted professional services to broaden capacity.

Leadership Cred Highly credentialed founder with awards and leadership roles. Position as a premium service provider for referrals and co-counsel arrangements; explore partnerships with law firms and AAA networks for preferred mediator/arbitrator status.

Tech Enablement Current stack includes common web and hosting technologies. Opportunity to upsell modern case management, secure e-discovery, virtual hearings, and client portals to improve efficiency and client experience.

Growth Potential Revenue disclosed as modest; potential for client base expansion through strategic marketing, targeted outreach to corporations with ongoing dispute needs, and expanded service lines (e.g., hybrid mediation/arbitration bundles).

Market Position Competitive landscape includes larger mediation firms and disruptors. Position Jordan Resolutions as a specialized, experienced alternative to mass-market providers; propose differentiated offerings such as flat-fee mediation, industry-focused panels, and flexible scheduling to win opportunities in Cleveland and beyond.