Journey Email Format
Software DevelopmentEngland, United Kingdom51-200 Employees
Journey is a software development firm serving the luxury hospitality sector, focused on turning guest interactions into monetizable opportunities. Its Hospitality Performance Platform combines an all-in-one ecommerce capability for booking rooms, spa, dining and retail in a single basket with an experience management system that unifies activities and facilities such as spa treatments, golf, bike hire and EV charging. The company also operates Gifted, the UK's hotel gift voucher platform, and provides high-performing websites and digital marketing services to support online performance. Based in Elmstone Hardwicke, Gloucestershire, England, Journey was founded in 2012 and employs a mid-sized team of hospitality and ecommerce specialists. It supports more than 750 luxury hotels worldwide, including Claridge's, Beaverbrook, Calcot Collection, The BoTree and Grantley Hall, and holds Google Premier Partner status. The business has earned multiple industry recognitions for its platform and technology.