KANA Employee Directory

Software DevelopmentCalifornia, United States501-1000 Employees

KANA understands the value of great Customer Service experiences. We provide on-premises and cloud 
solutions for large enterprises and mid-market organizations, and by unifying and maintaining context 
for customer journeys across agent, Web, social and mobile experiences, KANA solutions have reduced 
handling time, increased resolution rates and improved net promoter scores (NPS) at more than 900 
enterprises – including many of the Fortune 500 and more than 250 government agencies. At KANA, we 
help create differentiated and personalized customer experiences that count.

KANA is based in Silicon Valley, California and has offices worldwide. For more information visit
www.kana.com, phone +1 800-737-8738, and follow KANA on Twitter @KANAsoftware.

Find KANA employees' phone numbers or email addresses

KANA Global Highlights

Location
Employees

North America
130

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  • United States Of America
    125
  • Canada
    4
  • Mexico
    1

Asia
56

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  • India
    13
  • Indonesia
    12
  • China
    11
  • Pakistan
    6
  • Turkey
    3
  • Viet Nam
    2
  • Bangladesh
    2
  • Russian Federation
    1
  • Kuwait
    1
  • Iran
    1
  • Philippines
    1
  • Malaysia
    1
  • Afghanistan
    1
  • Israel
    1

Europe
40

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  • United Kingdom Of Great Britain And Northern Ireland
    35
  • Poland
    1
  • Croatia
    1
  • Azerbaijan
    1
  • Belgium
    1
  • Serbia
    1

Africa
5

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  • Niger
    1
  • Angola
    1
  • Senegal
    1
  • Ethiopia
    1
  • Egypt
    1

Oceania
1

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  • Australia
    1

KANA's Leadership

  • Stylized image of a person
    J. L.
    Chief Executive Officer
    Phone icon
  • Stylized image of a person
    M. R.
    Chief Operating Officer
    Phone icon
  • Stylized image of a person
    J. K.
    Vice President Global Customer Care And Sustaining Engineering
    Phone icon
  • Stylized image of a person
    S. B.
    Vp Customer Liaison
    Phone icon
  • Stylized image of a person
    J. M.
    VP Global Development
    Phone icon
  • Stylized image of a person
    S. G.
    Owner
    Phone icon
  • Stylized image of a person
    A. T.
    Owner
    Phone icon
  • Stylized image of a person
    R. K. B.
    Business Owner
    Phone icon

KANA Employee Metrics

100%
50%
0%
2025
2024
  • Engineering
  • Consultant
  • Sales
  • Education
  • Program & Project Management
  • Other
  • Administrative
  • Operations
  • Accounting

Contact profiles from KANA

Name
Title
Contact Info
Location
Last Update
  • Stylized image of a person
    S. G.
    Owner
    Phone icon
    Ethiopia
    Nov 15, 2025
  • Stylized image of a person
    A. T.
    Owner
    Phone icon
    PhilippinesIlocos
    Feb 22, 2024
  • Stylized image of a person
    J. L.
    Chief Executive Officer
    Phone icon
    Oct 23, 2024
  • Stylized image of a person
    M. R.
    Chief Operating Officer
    Phone icon
    Oct 23, 2024
  • Stylized image of a person
    R. K. B.
    Business Owner
    Phone icon
    United StatesVirginia
    Oct 20, 2025
  • Stylized image of a person
    J. K.
    Vice President Global Customer Care And Sustaining Engineering
    Phone icon
    United StatesOregon
    Oct 23, 2025
  • Stylized image of a person
    S. B.
    Vp Customer Liaison
    Phone icon
    United KingdomBelfast
    Aug 12, 2025
  • Stylized image of a person
    J. M.
    VP Global Development
    Phone icon
    United KingdomBelfast
    Jul 19, 2022
  • Stylized image of a person
    J. B.
    Operations Director
    Phone icon
    United KingdomScotland
    Sep 16, 2025
  • Stylized image of a person
    C. C.
    Sales Director
    Phone icon
    Vietnam
    Nov 16, 2025

Frequently Asked Questions

What is KANA known for?

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KANA was founded in 1996 operates in the Software Development industry. The company's main headquarters is located in 2550 Walsh Avenue, Suite 120; you can contact the main corporate office by phone at . Explore KANA's company overview page for more information.

What is KANA's most common email format?

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KANA employees' email format typically follows the pattern of . Trying to find reliable and up-to-date employee contact data? Find more KANA email formats with LeadIQ.

How many employees does KANA have currently?

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KANA has approximately 501 employees as of December 2025. These team members are located across 5 continents, including North AmericaAsiaEurope.

Who are KANA's key employees and leadership?

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As of December 2025, KANA's key employees include:

  • Chief Executive Officer: J. L.
  • Chief Operating Officer: M. R.
  • Vice President Global Customer Care And Sustaining Engineering: J. K.
  • Vp Customer Liaison: S. B.
  • VP Global Development: J. M.

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