Insights

Strong Funding Traction Karla has secured approximately 3.8 million dollars in pre-seed funding, demonstrating investor confidence and validating market demand for its delivery transparency and customer retention solutions. This financial backing positions the company to scale its operations and enhance product offerings, potentially opening opportunities to collaborate or integrate with larger platforms seeking innovative customer experience tools.

Market Positioning Operating in the marketing services industry with a focus on post-purchase customer engagement, Karla targets e-commerce brands looking to reduce support costs and improve retention through delivery transparency and proactive communication. This creates a compelling sales opportunity to introduce tailored retention and customer satisfaction solutions to brands within the rapid-growing e-commerce segment.

Technology Integration Karla leverages a robust tech stack including cloud-based services like MongoDB, Mailchimp, and UPS integrations, combined with privacy and security measures such as Cloudflare CDN and HSTS. This scalable and secure infrastructure makes it an attractive partner or solution provider for companies seeking reliable logistics and customer communication tech enhancements.

Growth Potential Despite its current revenue being under one million dollars, Karla's recent app launch and focused funding suggest significant growth potential within the delivery and customer retention niche. Engaging with Karla offers a chance to target emerging e-commerce brands that need cost-effective solutions for improving loyalty and reducing customer support overhead.

Competitive Edge Karla's unique offering of delivery transparency, proactive communication, and customer protection through Karla Care distinguishes it from traditional marketing service providers. Positioning these features as essential for brands seeking to enhance post-purchase experiences presents a valuable sales opportunity for agencies and platform integrations aimed at elevating customer satisfaction metrics.

Karla Tech Stack

Karla uses 8 technology products and services including Cloudflare CDN, Cookiebot, MongoDB, and more. Explore Karla's tech stack below.

  • Cloudflare CDN
    Content Delivery Network
  • Cookiebot
    Cookie Compliance
  • MongoDB
    Database
  • Mailchimp
    Email
  • UPS
    Logistics
  • Framer Sites
    Page Builders
  • HSTS
    Security
  • OpenResty
    Web Servers

Karla's Email Address Formats

Karla uses at least 1 format(s):
Karla Email FormatsExamplePercentage
First@gokarla.ioJohn@gokarla.io
50%
First@gokarla.ioJohn@gokarla.io
50%

Frequently Asked Questions

What is Karla's official website and social media links?

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Karla's official website is gokarla.io and has social profiles on LinkedInCrunchbase.

What is Karla's NAICS code?

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Karla's NAICS code is 5418 - Advertising, Public Relations, and Related Services.

How many employees does Karla have currently?

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As of December 2025, Karla has approximately 19 employees across 2 continents, including EuropeNorth America. Key team members include Cto (technology Lead): D. B. I.Founder: P. P.Founder: F. S.. Explore Karla's employee directory with LeadIQ.

What industry does Karla belong to?

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Karla operates in the Marketing Services industry.

What technology does Karla use?

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Karla's tech stack includes Cloudflare CDNCookiebotMongoDBMailchimpUPSFramer SitesHSTSOpenResty.

What is Karla's email format?

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Karla's email format typically follows the pattern of First@gokarla.io. Find more Karla email formats with LeadIQ.

How much funding has Karla raised to date?

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As of December 2025, Karla has raised $3.8M in funding. The last funding round occurred on Feb 24, 2022 for $3.8M.

When was Karla founded?

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Karla was founded in 2021.

Karla

Marketing ServicesBerlin, Germany11-50 Employees

Karla transforms your post-purchase experience into your love brand’s #1 retention channel by providing delivery transparency, proactive communication via whatsapp & email and the best possible branded customer journey. Key benefits include higher retention rates, increased upselling, enhanced activation and brand awareness, and lower customer support costs by avoiding “where is my order” (WISMO) inquiries. Furthermore, Karla Care protects your customer happiness in case of delivery issues by providing 100% reimbursements for parcel theft, loss or delays and best possible claims resolution experience.

Get the lastest Karla updates and industry insights here: https://52b71j64xq2.typeform.com/to/eEGofAmB

Section iconCompany Overview

Website
gokarla.io
NAICS Code
5418 - Advertising, Public Relations, and Related Services
Founded
2021
Employees
11-50

Section iconFunding & Financials

  • $3.8M

    Karla has raised a total of $3.8M of funding over 1 rounds. Their latest funding round was raised on Feb 24, 2022 in the amount of $3.8M.

  • $1M

    Karla's revenue is estimated to be in the range of $1M

Section iconFunding & Financials

  • $3.8M

    Karla has raised a total of $3.8M of funding over 1 rounds. Their latest funding round was raised on Feb 24, 2022 in the amount of $3.8M.

  • $1M

    Karla's revenue is estimated to be in the range of $1M

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