Katrium Employee Directory

Market ResearchEstonia11-50 Employees

Katrium is a multilingual outsourcing company specializing in market research, contact center services, and BPO solutions for international businesses. With nearly 20 years of experience, we support global growth by delivering flexible research services, call center support, and scalable business processes.
Our team handles both qualitative and quantitative market research, combining smart market study strategies with real-time multilingual support. We offer full-service call centre solutions, including inbound and outbound contact center services tailored to businesses of all sizes. Whether you need hourly agents, virtual assistants, we’re built to scale with your needs.
Katrium’s trusted network of remote professionals ensures quick, reliable delivery, even on complex, multilingual projects. From surveys and customer satisfaction tracking, to content creation, transcription, translation, and international research, we help companies expand with clarity and confidence.

Our services include:
 • Market research & market study
 • Contact centre & call center services (inbound and outbound)
 • Recruitment process outsourcing (RPO) & HR admin
 • Internationalisation services & go-to-market planning
 • Business support & back-office support (BPO)
 • Qualitative and quantitative market research
 • Translation, transcription & multilingual content
 • Virtual assistant & administrative services
 • SEO support & content creation

We serve small businesses and large organizations across Europe and North America. Our clients come from various countries such as the Nordics, UK, Germany, the Netherlands, Austria and Spain. We provide all services remotely.
At Katrium, we don’t just offer outsourcing, we offer partnership. Our mission is to help companies grow faster, communicate better, and deliver excellent customer service in any language, any time.

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