Kipsu Email Format

Software DevelopmentMinnesota, United States51-200 Employees

Kipsu provides a software-based platform that enables service-driven brands to engage customers through real-time digital channels, including text messaging, online chat, and social messaging. The solution supports in-the-moment interactions with guests and visitors, helping brands gain insights, answer questions, and address concerns in a frictionless way. Its customer base spans hospitality, multifamily housing, retail, and healthcare, and the software is designed for front-line teams to manage communications, fulfill requests, coordinate internal collaboration, and view consumer analytics.

Based in Minneapolis, Minnesota, Kipsu positions itself as a mid-sized software company focused on frontline customer service. The company emphasizes customized, hands-on support for its partners. In April 2025, Kipsu acquired Lodgistics, expanding its hotel operations software to streamline day-to-day workflows and enhance guest services.

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