Infrastructure Modernization The Kittery Water District operates an aging conventional water treatment plant with a risk of critical system failure, signaling a strong need for modernization, automation integration, and asset management services to improve reliability and compliance.

OT Cybersecurity There is opportunity to bolster OT and IT security for a utility environment, given existing web security tooling and the critical risk to infrastructure; propose security assessments, OT/ICS segmentation, cyber incident response, and ongoing monitoring solutions.

Funding & Grants With mid-range revenue and capitalization needs, opportunities exist to assist with capital project funding, grant writing, and procurement as well as long-term operations and maintenance contracts for upgrades and resilience projects.

Engineering Partnerships Evidence of collaboration with engineering firms suggests opportunities to position as a preferred design-build or advisory partner for future treatment plant upgrades, distribution system improvements, or efficiency projects.

Digital Customer Experience The district’s online presence indicates potential for digital customer experience enhancements, such as a customer portal, online bill payment, outage alerts, water quality reporting dashboards, and data analytics services to improve transparency and engagement.