KM2 Solutions Email Format
Outsourcing and Offshoring ConsultingFlorida, United States1001-5000 Employees
KM2 Solutions is an outsourcing and offshoring provider focused on nearshore delivery with two decades of experience. It operates contact centers across the Caribbean and Latin America and is based in Boca Raton, Florida. The company serves clients in financial services, healthcare, insurance, travel and hospitality, eCommerce, technology and telecommunications, and home services, delivering inbound and outbound customer support in voice, chat, email, and mobile channels. It offers a range of services, including customer care, telesales and retention, claims processing, appointment setting and scheduling, loan origination and verifications, back-office processing, and technical support. KM2 Solutions maintains PCI DSS compliance, completes an annual SOC 2 audit, and operates a Compliance Management System aligned with FDIC standards. In 2025, the company announced expansion of its Saint Lucia operations, with plans to hire hundreds of new staff as part of growing its nearshore footprint.