KMS Lighthouse Email Format
Information ServicesCentral District, Israel201-500 Employees
KMS Lighthouse provides knowledge management software intended to streamline business interactions by delivering fast answers to questions from customers and employees. The platform centralizes a digitized knowledge base that is easy to update, collaborate on, and share in real time within a SaaS model. It includes built-in connections to social media, product catalogs, and core operational systems, plus access to chat and virtual assistants and open APIs that integrate with existing applications like CRM and help desk. The solutions are designed to benefit both customers and employees, improving loyalty and satisfaction and enhancing the experiences of customer service agents. Based in Petach Tikva, Israel, the company operates in the information services sector; in 2026 it was recognized as a finalist in two categories at the US Customer Experience Awards.