AI for retail Konzum is actively expanding its online grocery capabilities with an AI-powered platform launched to boost e-grocery operations, presenting an opportunity to offer AI-driven personal shopping assistants, demand forecasting, and customer engagement tools to optimize online sales.

Smart stores expansion The company has opened a first 'smart' store in Southeast Europe and is investing tens of millions in store network upgrades, signaling continued modernization needs such as IoT integration, digital signage, and in-store analytics solutions for improving efficiency and customer experience.

Cashless crypto pilots Konzum has piloted and expanded crypto payment options (PayCek) across multiple stores, indicating openness to fintech partnerships and secure payment infrastructure, which could align with payment processing, crypto wallet integration, and point-of-sale security offerings.

Crypto & fintech partnerships Ongoing collaborations with Electrocoin and other fintech partners show a readiness to adopt third-party payment ecosystems, suggesting opportunities for scalable payment gateways, merchant onboarding platforms, and regulatory/compliance tooling tailored for Croatian retailers.

Growth via partnerships Strategic alliances with local brands like Argeta and Mlinar reflect a collaborative market approach; this creates potential for co-marketing platforms, loyalty program integrations, and供应 chain tech that supports joint promotions, local sourcing, and seed-to-shelf traceability solutions.