Digital Transformation KPLC has recently launched revamped digital customer engagement platforms and an AI chatbot, indicating a focus on enhancing digital customer service. Business development opportunities exist in providing advanced CRM solutions, AI-driven analytics, and customer experience optimization tools.

Expansion & Infrastructure The company is actively expanding its office facilities and investing in EV charging infrastructure across Kenya. There are potential sales prospects in enterprise facility management, energy infrastructure expansion, and electric vehicle charging solutions.

E-mobility Focus KPLC's investment in over 15 EV charging stations and plans to build more in Nairobi and other counties highlight a commitment to e-mobility. Opportunities include selling electric vehicle charging equipment, maintenance services, and smart grid integration solutions.

Innovation Engagement Participation in the Grid and Innovation Conference suggests KPLC's openness to innovative energy solutions. This opens doors for collaboration in smart grid technologies, renewable integration, and innovative energy management systems.

Market Reach & Customer Base With over 10 million electricity customers and a substantial revenue base, KPLC offers significant upselling and cross-selling opportunities in energy management services, digital utility solutions, and value-added customer engagement products.