Kundo Email Format
Software DevelopmentStockholm, Sweden51-200 Employees
Kundo is a mid-sized software company based in Stockholm, Sweden. It offers a service experience platform that combines adaptive AI agents with human support to automate knowledge management and case handling, with the goal of delivering accurate answers across multiple channels in real time. Its customers are organizations looking to improve customer service and knowledge management by blending AI-driven automation with human assistance. The company operates in the software development sector, aiming to streamline service workflows through its platform. In October 2021, Kundo expanded its product with an Events feature to track the activity of cases and launched the Customer Barometer for Kundo Mail as part of its AI initiatives.