Limitless
IT Services and IT ConsultingEngland, United Kingdom51-200 Employees
Limitless operates in IT services and IT consulting and is based in London, England. It provides crowdsourced customer service and AI training via on-demand freelance experts who are paid per resolved case. The company structures its offering around three use cases: helping new and early customers activate and derive value from products (Customer Success), routing inbound support requests to qualified product experts who can access internal systems, and sourcing personnel to train AI models through data collection, annotation, and evaluation. The overall solution comprises the experts, an AI-enabled platform that handles messaging, routing, onboarding and quality, and a managed service delivering performance metrics and insights. Limitless targets brands seeking scalable, elastic, and cost-efficient customer service and AI data operations, addressing faster time to competence, workload variability, and quality improvements. In June 2023, Limitless announced the launch of Secure Access.