Insights

Innovative Post-Purchase Solution Loop specializes in transforming the traditionally fragile returns process into a positive customer experience, which suggests an opportunity to offer complementary eCommerce platforms or return management solutions to retail brands seeking to enhance customer loyalty.

Growing Market Presence With a strong revenue range of 100 million to 250 million dollars and a recent expansion focus on partnerships, Loop is positioned to benefit from sales of scalable SaaS solutions to mid-sized retail and eCommerce companies looking to improve operational efficiency.

Tech Stack Compatibility Loop's use of modern development tools like Spring Boot, C#, and Go indicates a technical sophisticated environment, opening avenues for selling advanced integrations, APIs, or consulting services aimed at optimizing or extending their platform capabilities.

Employee-Centric Culture Loop emphasizes a human-first work environment focused on empathy and wellbeing, creating opportunities to pitch HR tech, employee engagement tools, or wellness solutions to support their internal culture and attract tech talent.

Industry Disruption Potential By aiming to redefine the post-purchase experience and deepen brand-consumer connections, Loop presents a strategic opportunity to offer complementary marketing automation, customer insights tools, or data analytics solutions to help them scale and differentiate in a competitive market.

Loop Tech Stack

Loop uses 8 technology products and services including LiveIntent, Front Chat, Spring Boot, and more. Explore Loop's tech stack below.

  • LiveIntent
    Advertising
  • Front Chat
    Customer Service
  • Spring Boot
    Frameworks And Libraries
  • Preact
    Javascript Libraries
  • Pardot
    Marketing
  • Braintree
    Payment Processing
  • C#
    Programming Languages
  • Go
    Programming Languages

Media & News

Loop's Email Address Formats

Loop uses at least 1 format(s):
Loop Email FormatsExamplePercentage
First@loopreturns.comJohn@loopreturns.com
48%
FirstLast@loopreturns.comJohnDoe@loopreturns.com
43%
FirstL@loopreturns.comJohnD@loopreturns.com
7%
FirLast@loopreturns.comJohDoe@loopreturns.com
2%

Frequently Asked Questions

Where is Loop's headquarters located?

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Loop's main headquarters is located at PO Box 16250, Columbus, Ohio 43216, US. The company has employees across 6 continents, including North AmericaAsiaEurope.

What is Loop's stock symbol?

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Loop is a publicly traded company; the company's stock symbol is RAAS.

What is Loop's official website and social media links?

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Loop's official website is loopreturns.com and has social profiles on LinkedInCrunchbase.

What is Loop's NAICS code?

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Loop's NAICS code is 5112 - Software Publishers.

How many employees does Loop have currently?

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As of October 2025, Loop has approximately 286 employees across 6 continents, including North AmericaAsiaEurope. Key team members include Chief Executive Officer: H. K.Ceo/Product: J. V.Chief Executive Officer: J. M.. Explore Loop's employee directory with LeadIQ.

What industry does Loop belong to?

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Loop operates in the Software Development industry.

What technology does Loop use?

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Loop's tech stack includes LiveIntentFront ChatSpring BootPreactPardotBraintreeC#Go.

What is Loop's email format?

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Loop's email format typically follows the pattern of First@loopreturns.com. Find more Loop email formats with LeadIQ.

When was Loop founded?

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Loop was founded in 2017.

Loop

Software DevelopmentUnited States201-500 Employees

In a perfect world, Loop wouldn't exist. If we had our way, we'd live in a world where we're mindful about how we consume, we love every product we own, and we share values with the brands who create them. In reality, commerce isn't perfect and often breaks. Loop creates second chances.

We're starting by revolutionizing the post-purchase experience. We've taken one of the most fragile commerce interactions - returns - and turned it into something consumers actually love, and that deepens our connection to brands and products.

We take connection seriously on the inside, too. We're building a work experience that allows you to Be A Human First and prioritizes empathy and wellbeing. We view Loop as a special place in your career to shape the future of an industry and become a better person while doing it. You can grow faster here in a shorter amount of time - we'll give you space and trust you to fill it.

Come help us build the future of ecommerce: www.loopreturns.com/careers

Section iconCompany Overview

Headquarters
PO Box 16250, Columbus, Ohio 43216, US
Stock Symbol
RAAS
NAICS Code
5112 - Software Publishers
Founded
2017
Employees
201-500

Section iconFunding & Financials

  • $100M$250M

    Loop's revenue is estimated to be in the range of $100M$250M

Section iconFunding & Financials

  • $100M$250M

    Loop's revenue is estimated to be in the range of $100M$250M

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