Platform Modernization The organization's use of legacy DNN and ASP.NET suggests an opportunity to modernize its CMS and core applications, upgrading to a current framework, improving security, maintainability, and accessibility while reducing long-term costs.

Lean IT Support With a small headcount, the agency is likely to rely on external IT services. This creates a sales opening for managed services, help desk, security monitoring, backups, disaster recovery, and vendor consolidation tailored for government operations.

Analytics & UX Current use of Google Analytics indicates potential to optimize the public website and service delivery through GA4 migration, dashboards, conversion tracking, performance improvements, and user experience enhancements for residents and stakeholders.

Security & Compliance As a government administrator, robust cybersecurity and regulatory compliance are essential. Opportunities exist for security assessments, continuous monitoring, vulnerability management, MFA enablement, data protection, and adherence to relevant standards.

Public Sector Partnerships Located in Maryland with a government-facing profile, the organization could be a candidate for public sector procurement programs, partner ecosystems, and RFP responses, leveraging local and state government contracting channels.