Magellan Solutions USA (MSUSA) Employee Directory

Outsourcing and Offshoring ConsultingFlorida, United States11-50 Employees

Magellan Solutions USA, headquartered in Melbourne, Florida, operates in the outsourcing and offshoring sector, delivering contact center, business process outsourcing, and efficiency consulting services. Its inbound call center offerings cover customer care, order taking, help desk and tech support, reservations, and social media or chat/email support, supported by dedicated or shared resource models. On the outbound side, it provides lead generation, telemarketing, campaign management, market research, and upselling initiatives through a dedicated-resource approach, while its BPO capabilities span data management, system maintenance, and accounting or administrative support. The firm serves government, medical, automotive, telecom, technology, energy, retail, and service industries, aiming to improve efficiency and mitigate costs for its clients. Its infrastructure is designed to scale and support integrated data management, process transparency, and continuous improvement from its Florida base.

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