Fundraising Growth With revenue in the 1M-10M range and multiple programs (Meals on Wheels, senior nutrition, housing), Malheur Council on Aging relies on grants and community support. A modern donor management and fundraising platform can improve donor segmentation, recurring giving, and grant tracking to expand unrestricted funding and program sustainability.

Transit Solutions The organization operates City of Ontario routed and on-demand transportation. There is an opportunity to deploy route optimization, scheduling, rider analytics, and mobile ticketing to improve on-time performance, rider experience, and accessibility for seniors and people with disabilities.

Digital Optimization The tech stack includes analytics and frontend performance tools. There is room to enhance the website for accessibility and conversions, improve online enrollment for services, and optimize donation forms. Implementing marketing automation and donor journey analytics can boost awareness and fundraising results.

Care Programs Educational programs for seniors and caregivers indicate demand for scalable learning. A learning management system or content licensing could expand reach, track attendance and outcomes, and streamline program delivery while aligning with funding requirements.

Funding Readiness As a small nonprofit, governance and reporting to funders is critical. Offering grant management, compliance dashboards, and secure data handling can improve funding prospects, audits, and partnerships. Additional considerations include cloud hosting and disaster recovery to ensure service continuity.