Marchex Employee Directory
Technology, Information and InternetWashington, United States51-200 Employees
Marchex is a technology company that uses AI-powered conversational intelligence to convert vertical-market data into prescriptive, actionable insights. These insights support operational excellence and help drive revenue growth by guiding executives, sales, and marketing teams to optimize customer journeys across communications channels. The firm emphasizes aligning enterprise strategy with data-driven decision-making to enable informed execution. It serves market-leading firms in B2B2C vertical markets, including recognizable brands, with its conversational intelligence solutions. Based in Seattle, Washington, Marchex is a mid-sized company operating in the technology, information, and internet sector. In May 2026, Marchex announced the launch of Agent Behaviors, a new solution that provides detailed agent performance analysis and recommendations to help franchises, dealers, and other organizations improve sales execution and customer experience.
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