IT Modernization The department's tech stack includes Windows Server 2008 along with SAP, Drupal and Power BI, signaling a need for modern infrastructure, security hardening and potential cloud migration. Opportunities include server refresh projects, security tooling, and managed IT services suitable for a mid sized public agency with a modest budget.

Analytics Expansion Power BI usage indicates openness to data driven operations. There is opportunity to expand with advanced analytics, dashboards, data governance and training, enabling better program management for aging services and more efficient resource allocation.

Digital Engagement Active social media presence with Hootsuite and channels such as Facebook, Twitter and YouTube suggests demand for social media management, campaign analytics and accessible digital engagement tools tailored for public sector outreach.

CMS Accessibility Drupal is used for the department's website, signaling needs around content management and accessibility. Opportunities include Drupal hosting and maintenance, security patching, performance optimization and staff training to ensure compliant digital services for aging programs.

Public Sector Efficiency With a modest budget and a mid sized workforce, the department will value cost effective and compliant technology solutions. Potential offerings include ERP and CRM alignment, grant management and procurement automation that integrate with SAP and meet government procurement standards.