Mass Markets BPO (f/k/a TMone) Email Format
Outsourcing and Offshoring ConsultingIowa, United States51-200 Employees
Mass Markets BPO, formerly known as TMone, operates in the outsourcing and offshoring sector and provides American B2B, B2C, and H2H contact center telesales, customer service, and digital support. Its leadership emphasizes responsive, agile and compliant business process outsourcing services that aim to improve speed, performance and cost efficiency. The company serves clients ranging from Fortune 100 companies to startups, delivering inbound and outbound omnichannel interactions. Based in Iowa City, Iowa, the firm positions itself as a mid-sized provider of contact center services. Its scope includes sales, service and issue resolution across multiple channels, including digital support, with the aim of engaging customers and prospects.